Privacy Policy

Atlantic Star Moving & Storage Privacy Policy

THIS PRIVACY POLICY DESCRIBES OUR POLICIES AND PROCEDURES REGARDING THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION WHEN YOU USE OUR WEBSITE OR SERVICES AND EXPLAINS YOUR PRIVACY RIGHTS AND HOW THE LAW PROTECTS YOU.

We use Your Personal Data to provide and improve our services. By using Our Website and services, and by providing any required consent through Our cookie consent tools, You agree to the collection and use of information in accordance with this Privacy Policy.

Important Notice Regarding Cookies, Tracking Technologies, and Consent

We use cookies and similar tracking technologies to operate, secure, and improve Our Website.

Except for strictly necessary cookies and technologies required for the basic functionality, security, and operation of the Website, analytics, advertising, remarketing, and similar tracking technologies are intended to be used only after obtaining Your explicit consent where required by applicable law.

When You visit Our Website, You may be presented with a cookie consent banner or preferences tool allowing You to:

• Accept all cookies
• Reject non-essential cookies
• Customize Your preferences

No non-essential analytics, advertising, or remarketing technologies are intended to be activated until You provide consent where required by law.

You may withdraw or modify Your consent preferences at any time through the cookie settings mechanism made available on the Website.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Atlantic Star Moving & Storage.

Website refers to Atlantic Star Moving & Storage, accessible from www.atlanticstarmoving.com.

Service refers to the Website and all moving, packing, storage, relocation, and related services provided by Atlantic Star Moving & Storage.

Country refers to the United States.

Cookies are small files placed on Your computer, mobile device, or other device by a website containing details of Your browsing history.

Device means any device that can access the Service such as a computer, cellphone, tablet, or similar electronic device.

Personal Data means any information relating to an identified or identifiable individual.

Usage Data means information collected automatically from the use of the Website.

Service Provider means any third-party company or individual who processes information on behalf of the Company.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Website or requesting services, We may ask You to provide personally identifiable information including, but not limited to:

• First and last name
• Email address
• Phone number
• Pickup address
• Delivery address
• City
• State
• ZIP Code
• Move date
• Inventory information
• Service requests
• Any information voluntarily submitted through contact forms or quote requests

Usage Data

Usage Data may be collected automatically when using the Website.

Usage Data may include:

• Internet Protocol (IP) address
• Browser type and browser version
• Device information
• Operating system
• Pages visited
• Date and time of Your visit
• Time spent on pages
• Referring websites
• Diagnostic information
• Unique device identifiers

When You access the Website through a mobile device, We may automatically collect certain information regarding the mobile device, operating system, browser type, IP address, unique device identifiers, and similar diagnostic information.

To the extent Usage Data is collected through analytics, advertising, or similar tracking technologies, such collection is intended to occur only after You have provided consent where required by applicable law.

Tracking Technologies and Cookies

We use Cookies and similar technologies including pixels, tags, scripts, and web beacons to:

• Operate and secure the Website
• Improve Website functionality
• Analyze Website traffic
• Measure advertising performance
• Improve user experience

Except for strictly necessary technologies, these technologies are intended to be activated only after obtaining user consent where required by law.

Types of Cookies

Essential Cookies

These cookies are necessary for the Website to function properly, provide security, and enable core functionality.

Cookie Consent Cookies

These cookies remember Your cookie preferences and consent selections.

Functionality Cookies

These cookies remember user preferences such as language settings and other customization choices.

Analytics Cookies

These cookies help Us understand how visitors use the Website and improve its performance.

These cookies are intended to be activated only after user consent where required.

Advertising and Remarketing Cookies

These cookies may be used to deliver relevant advertising and measure advertising effectiveness.

Advertising cookies are intended to be activated only after user consent where required.

How We Use Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain Our moving, packing, storage, and relocation services.
• To prepare moving estimates and quotes.
• To schedule and coordinate moving services.
• To communicate with You regarding appointments, estimates, and customer support.
• To respond to inquiries submitted through Our Website.
• To improve Website performance and user experience.
• To send appointment confirmations, service reminders, and important updates.
• To provide customer support.
• To analyze Website usage and improve Our services.
• To comply with applicable legal obligations.
• To detect, prevent, and investigate fraud or unauthorized activity.
• To improve Our advertising and marketing efforts, subject to applicable consent requirements.
• To evaluate business performance and develop new services.

Sharing Your Personal Data

We do not sell Your Personal Data.

We may share Your information in the following circumstances:

• With employees and contractors involved in providing moving, packing, storage, and relocation services.
• With trusted third-party service providers who assist in operating Our Website and business.
• With insurance providers when necessary to process claims or provide requested services.
• To comply with applicable laws, legal processes, or requests from governmental authorities.
• In connection with a merger, acquisition, sale of assets, financing, or business transfer.

Retention of Your Personal Data

We retain Your Personal Data only for as long as necessary to:

• Provide requested services.
• Maintain business records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements and policies.

Usage Data may be retained for a shorter period unless required for security, legal compliance, or service improvements.

Transfer of Your Personal Data

Your information may be processed and stored in locations outside of Your state or jurisdiction.

By using Our Website, You consent to the transfer of Your information where necessary.

We take commercially reasonable steps to ensure that Your information remains protected and handled in accordance with this Privacy Policy.

Security of Your Personal Data

We use commercially reasonable administrative, technical, and physical safeguards designed to protect Your Personal Data.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while We strive to protect Your information, We cannot guarantee its absolute security.

Third-Party Services

We may use trusted third-party service providers including:

• Google Analytics
• Google Ads
• Google Maps
• Google reCAPTCHA
• Meta (Facebook) Advertising
• Customer Relationship Management (CRM) software
• Website hosting providers
• Email communication providers

These providers maintain their own privacy policies regarding the information they process.

Google Analytics

We may use Google Analytics to understand how visitors use Our Website.

Google Analytics is intended to be activated only after user consent where required by applicable law.

Users may opt out using the Google Analytics Opt-out Browser Add-on.

Google Ads

We may use Google Ads and Google Remarketing services to advertise Our services.

Advertising technologies are intended to be activated only after obtaining user consent where required.

Users may manage their advertising preferences through Google’s Ads Settings.

Meta (Facebook) Advertising

We may use Meta advertising and remarketing technologies.

These technologies are intended to operate only after user consent where applicable.

Google reCAPTCHA

We use Google reCAPTCHA to protect Our Website against spam, abuse, and automated submissions.

Information collected through reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

California Privacy Rights

California residents may have rights under applicable California privacy laws, including:

• The right to know what Personal Information We collect.
• The right to request access to Personal Information.
• The right to request deletion of Personal Information.
• The right to request correction of inaccurate Personal Information where applicable.
• The right to opt out of certain sharing practices where applicable.
• The right not to receive discriminatory treatment for exercising privacy rights.

To exercise these rights, please contact Us using the information below.

Children’s Privacy

Our Website and services are not intended for children under the age of 13.

We do not knowingly collect Personal Data from children.

If We become aware that Personal Data has been collected from a child without appropriate parental consent, We will take reasonable steps to remove such information.

Do Not Track

Our Website may not respond to Do Not Track (“DNT”) browser signals.

Users may manage certain tracking preferences through browser settings and available cookie controls.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon posting the updated version on this page.

The “Last Updated” date at the top of this Privacy Policy will reflect the date of the latest revision.

We encourage You to review this Privacy Policy periodically.

Contact Us

If You have any questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, please contact Us: